As of June 1, we are pleased to take the next step towards fully normalized operations!


Here’s how we plan to keep you and our staff safe.


Fill out our electronic medical history form.


You should have received a medical history form via text or email. Please make sure that you have filled it out and sent it back to us. It’s essential. Didn’t get one?  Text or call at 845 638 3600.

Text us when you arrive.


Use 845 638 3600 to text us that you’ve arrived. If you can’t text, you can use the same number to call. Both will work.

Wait your turn.


When we have sufficient space inside, we’ll alert you when you can come inside the building.

One family member per pet


Use 845 638 3600 to call or text if you need additional accommodations. Please wear your mask when inside. Our team members will also be masked.

Social distancing inside


We’ll give you some direction where to stand or sit to stay in accordance with NYS guidelines.

Dropping off a pet? 


Same rules apply.

Need food or a prescription refill?


Text or call at 845 638 3600. You can also email at Once prepaid we’ll securely store your pet’s medicine or product outside for contactless pickup.

Save more time!


Ask if your next pet’s appointment can be completed using our new telemedicine service!