Privacy Policy

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:


  1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.

We will use your information to respond to you, regarding the reason you contacted us.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit information to us via the website, it is protected both online and offline.

Animal Medical at the present time does NOT request credit card information from our clients through our website.  Still, The Animal Medical website is encrypted for your protection as identified by the “https” at the beginning of our Web address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Client Forms

Clients may complete forms through our website. This information is used to contact you about the products/services on our site in which you have expressed interest, to schedule appointments, tell us information about a pet that’s boarding with us, or somehow otherwise improve the safety of your pet and your client experience.  This information is handled securely on and offline and is not shared with any other company.


Before you can download any information from our site, you will be asked for some personal information. This information is used to track and fill orders. If we have trouble processing an order, we’ll use this information to contact you.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

If Users Disable Cookies In Their Browser

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.

At present Animal Medical makes little to no use of cookies except in cases where they are used to improve your experience with our website.

Online Pharmacy

We partner with Vetsource to provide online pharmacy services. When using our online pharmacy, users are directed away from the Animal Medical of New City Website and onto the Vetsource Site.  Vetsource has their own privacy policy.  Animal Medical is not responsible and does not control how Vetsource uses the information of those that visit their site.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.  Animal Medical strives to only offer links to the most credible veterinary and news websites.

Amazon Affiliate

Animal Medical of New City occasionally references products that we believe will be helpful to you as a pet owner. In cases where the product is not available for sale through our online pharmacy or at our physical location, we provide helpful links to the products for purchase through Amazon.  When users click on such links they are taken away from the Animal Medical Site and onto the Amazon site or to an Amazon affiliate site.  We have no control over the information that Amazon and its affiliates gather on users and encourage you to read their site’s privacy policy. Animal Medical receives a small 1-3% commission on all sales that clients make on Amazon for 24 hours after they have accessed the Amazon site through our affiliate links.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information can be used for purposes of monitoring or improving the use and satisfaction of this site.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

This site is provided for informational use only and is not intended to be a substitute for professional veterinary medical advice, diagnosis or treatment. Users of this website should not rely exclusively on information provided in this database for their animal’s veterinary medical needs. All specific veterinary medical questions should be presented to your own veterinary medical provider.

How Will I Be Notified of Any Privacy Policy Changes?

All of our Privacy Policy changes are located inside the Privacy Policy itself.

How Can I Change My Personal Information


• By emailing us
• By calling us

Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Third-party Behavioral Tracking

We use some plugins that capture data, but do not make use of it.  Google Analytics tracks your browsing habits on our site, but does not store personal information about you.  Occasionally you may find links within our site that take you to other sites, in which case, you are obliged to read the privacy policies on those sites to determine how your information is being used.  Animal Medical of New City never directs traffic to dubious websites, but only to the most respectable veterinary medical/news sites and organizations in the world.

COPPA (Children Online Privacy Protection Act)\

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to send information, respond to inquiries, and/or other requests or questions

Last Edited on November 24th, 2018

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 845-638-3600 or via